Comments and Suggestions: At Calder House Dental Care, we want to provide you with the very best possible care and service that meets your needs. To do this it is important that we know how you find the practice and the care we provide and gain your views on where we can improve. We would be grateful if you would give your comments and suggestions to Liz Bolton (Principal Dentist). These will be reviewed with the staff and policies and procedures will be updated where appropriate.
Complaints: We take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. Complaints are dealt with courteously and promptly so the matter is resolved as quickly as possible. If you have any cause for complaint please contact Liz Bolton (Principal Dentist). We always respond to a patient’s concerns in a caring and sensitive way. However, if you are not satisfied with our response, you can contact the Dental Complaints Service. The Dental Complaints Service is an independent complaints service funded by the GDC. The service will assist private dental patients and dental professionals resolve complaints about private dental services. Tel: 08456 120540 www.dentalcomplaints.org.uk
Alternatively, you can contact the General Dental Council at 37 Wimpole Street, London, W1G 8DQ. Tel: 0845 222 4141 www.gdc-uk.org
Company Details: Calder House Dental Care is a trading name of Stob Dearg Ltd Co Reg No 6299942; Director – Dr Liz Bolton BChD (Leeds, England) 1998 (GDC No. 74449); Registered Office – Burlees House, Hangingroyd Lane, Hebden Bridge, HX7 7DD